Hotel Tuparenda Bacalar

“This hotel is AMAZING! Truly a gem that you must stay at in Bacalar. The price is right, it is clean, the beds and rooms are comfortable and the ROOFTOP BREAKFAST! Wow! We were amazed at how delicious it was with the view of the lagoon in the morning. We will absolutely be back soon!”

“POSITIVE: The staff at the hotel were incredibly friendly and helpful, always greeting us with a smile. The receptionist, Augustina, was especially attentive and ready to assist whenever needed. The breakfast buffet was outstanding, offering a wide variety of options, and the kitchen staff were just as warm and welcoming. The roof terrace, which includes a pool, was a nice spot to relax and unwind. The location is excellent—just a 3-minute walk to the Eco-Park (Boardwalk) and very close to local cafes, bars, and restaurants. Directly opposite the hotel is a local Mexican food stall that deserves multiple visits, as the food is absolutely delicious. For convenience, there’s also a taxi driver living right across the street. NEGATIVE: During our stay, we encountered a few issues that impacted our comfort and why we think that the room was overpriced. The room lacked a proper window, which made it cold and somewhat humid. After just one day, our clothes and the bed sheets were damp. The air conditioning was not strong enough to warm the room adequately at night, and since it was an unusually cold period in Bacalar, we felt chilly for the first two nights until we were able to get extra blankets. Additionally, the TV did not display any programs, and we were unable to use the rooftop swimming pool. It was not allowed to use it with sunscreen on, so actually no guest was using it at all.”

“Location is slightly outside the center, but the service and value is amazing. The breakfast is yummy, the workers are super nice, even the soap is amazing. Would highly recommend booking this hotel!!”

“Wonderful experience! Service was excellent, including getting fresh sheets and towels each day plus really nice breakfasts. Hotel is in a great location for exploring Bacalar and was extremely clean and welcoming esthetically. The only thing I would like to suggest is to provide a chair in the rooms...had work to do on my laptop and a chair would have been nice. Otherwise, nothing else to mention...would highly recommend the hotel to anyone staying in Bacalar !”

“We loved our stay at Hotel Tuparenda and might stay here again soon! The breakfast was fantastic! The cooks were gracious and so accommodating! The front desk gentleman was also awesome! He was very helpful and provided accurate information. Two of the front desk gentlemen even helped us get taxis. Also, appreciated that they shared about the available tours and provided drinking water. This is key when travelling through Mexico as tap water is not drinkable. The room was clean and the facilities were absolutely lovely! We appreciated the third floor being so beautiful! Love the way they decorated the place. Another plus is that it is just down the street from the public access to the lagoon. Right next to that is the very inexpensive (20 MXN Pesos) entrance. We loved this hotel! Thanks to all the staff for making this a wonderful stay! This hotel was a breath of fresh air! It was mostly a great experience! The only concern, and it's a big concern, which we flagged for the front desk gentleman, is that we had a very negative experience with one of the taxi drivers that the front desk gentleman flagged for us. We were under the impression that he had settled on a price for the ride. We were under the impression that they had agreed on 200 MXN Pesos to drive us to Laguna Bonanza, which is right next door to Los Rapidos de Bacalar. When they came to a complete stop, the taxi driver's brother, also a taxi driver, aggressively said the price was 320 MXN Pesos. This was almost double the original amount. We were shocked to say the least and a bit shaken up. We felt we had no choice but to pay them this amount. We thought we were saving some money from Laguna Bonanza, but it was quite a bit more expensive than if we had gone straight to Los Rapidos. We shared this with the front desk person, and he was profusely apologetic! He said that the taxi driver had scammed us. The lesson learned is that even if the hotel helps arrange a taxi ride, the rider should be involved and affirm the price and location! Most taxi drivers, not all, are super sketchy! Don't trust them at all!”

“Clean, comfortable, family run hotel, Lovely place to sit on roof with distant views of lake. Free drinking water. AC worked well. Good location 15 minutes into centre with bars/restaurants along the way. Breakfast was great. Towels were worn and curtains were difficult to fully shut.We loved the complimentary water to refill bottles.”

“Good deal budget friendly hotel. It’s clean and they had home made breakfast and friendly staff. Good view of the lake on the top floor. Cool modern split type AC. They have a safe in your room as well.”